All articles by Douglas Blakey
Douglas Blakey
Cyber insurance gap leaves UK property businesses dangerously exposed: GlobalData
GlobalData’s Q1 2025 UK SME Insurance Survey explored SME behaviours, purchasing preferences, and attitudes across commercial insurance products including general insurance and employee benefits
What if a bank no longer needs to see your data to use it?
Dr Gulzar Singh explains how privacy-enhancing technologies could change a fairly basic assumption in banking: that using customer information necessarily means somebody, somewhere, needs to see it
What arrears tell a credit union about its members
Dr Gulzar Singh examines arrears – not only as a measure of credit performance, but also as an indication of what may be happening in credit union members’ financial lives
The false choice holding credit unions back
Benson Porter explains how credit unions can pool resources and influence tech innovation instead of relying on vendor-led solutions and sets out new criteria to attract and retain the next generation of members
Indian banks urged to push their services to Indian Gen Z
India’s finance minister urges PSBs to go “cool” for Gen Z; success hinges on digital upgrades while still serving branch-reliant customers, writes Bhavya Patel
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How banks can turn cost savings into AI investment
For most banks, AI isn’t short of funding. It’s short of a cost structure that can support it, explains Sebastian Kay
AI-driven cyber risk is raising the bar for governance and resilience
Managing AI risk is more than a “cyber security problem”, explains Maureen Holland. She discusses current ECB strategy and explores how the consensus around AI risks and governance has shifted in recent weeks and months
AI can do the junior work. But who will learn the senior judgement?
Dr Gulzar Singh discusses a less discussed consequence of AI: as technology takes on more junior work, how will organisations develop the experience and judgement they will need in their future leaders?
Standard Chartered Bank Korea deposit product takes interest beyond banking
SC Bank Korea’s miles-paying time deposit targets affluent frequent flyers, but valuation, liquidity and devaluation risks limit mass appeal, writes Bhavya Patel
How embedded finance is transforming customer ownership
Chris Freeland explores how embedded finance is reshaping the competitive landscape for banking brands and offers practical steps financial institutions can take to secure a place in customers’ everyday digital lives