All articles by Douglas Blakey

Douglas Blakey

Divido CEO: ‘This is what the future of consumer finance looks like’

Todd Latham assumed the role of Divido CEO last April. Since then, he has transformed the senior management team, reported 50% year-on-year growth and signed a number of partnerships with major European banks. Douglas Blakey reports

Mastering the AI advantage: how DBS transformed into a digital leader

DBS recorded a record third quarter and 9M performance amidst the most challenging of circumstances reports Douglas Blakey

Worldline agrees multi-year deal extension with ING

Worldline will support ING on handling their issuing processing in the Netherlands, Belgium and Germany

Covid’s impact on FS customer service three years on

Time to stop the Covid blame game: how the best service providers adapted their customer comms during the pandemic

Enterprise decision makers recognise data isn’t trusted when making decisions in their organisation: Quantexa

New research reveals the top priorities for UK Data and IT decision makers in 2023 as they drive strategic, operational, and tactical decisions during global uncertainty

Zenus: the US bank that welcomes the world

Mushegh Tovmasyan, Zenus Bank founder, tells RBI editor Douglas Blakey that 2022 was its most successful year to date and sets out 2023 targets

Synapse CEO Sankaet Pathak hails breakout year

In 2022, Synapse achieved a number of notable firsts. Customer numbers hit 18 million and the company became cash flow positive. CEO Sankaet Pathak sets out the firm’s targets for 2023 with RBI editor Douglas Blakey

Key relationship between financial confidence and credit scores: FICO

US consumers’ feelings about their credit scores are strongly linked to their financial well-being according to research from FICO.

The outlook for banking sector M&A in 2023

Alan Bainbridge and Albert Weatherill highlight key trends across the banking sector and share their insights on the forces shaping deal activity

Data privacy day: Interac, Dufrain, Yapily and ID Pal assess how businesses can ramp up protection of customer data

Data Privacy Day takes place annually on 28 January and is an international effort to create awareness about the importance of respecting privacy, safeguarding data, enabling trust and promoting best practice. Douglas Blakey reports