All articles by Douglas Blakey
Douglas Blakey
Insurance reimagined: An AI blueprint
Smarter, faster, reimagined – how can AI innovation transform insurance? A GlobalData virtual conference on 22 October will analyse how AI innovation offers the potential to transform insurance
How telcos and banks accelerate co-innovation at scale
In the third of a four-part series analysing the convergence of banking and telco, Pablo Cella discusses how best to spark financial and telco partnership innovation
‘When AWS sneezes, half the internet catches the flu’- AWS outage industry reaction
The AWS outage of 20 October will spark a payment dispute timebomb, warns industry expert Monica Eaton, Founder and CEO of Chargebacks911
AWS outage reveals vulnerability in cloud-based online banking platforms, says GlobalData
The AWS outage on 20 October highlights that even the most pioneering banking technology is prone to reliability issues
Money laundering costs $5.5tn across the globe: Napier AI
Napier AI’s 2025/26 global AML Index, researched by Napier AI in partnership with Global Data, ranks 40 global markets based on their effectiveness in financial crime compliance
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Bank earnings, idiosyncratic risks and what to watch out for
Daniela Hathorn highlights some key takeaways of the Q3 banking sector results
RBC and Tangerine rank highest for customer satisfaction in annual JD Power Canadian survey
Customer satisfaction gap widens between Big 5 and midsize banks in Canada according to JD Power 2025 Canada Retail Banking Satisfaction Study
From back office to frontline: Unlocking AI’s revenue potential in banking
While cost-cutting is important, banks are overlooking AI’s biggest opportunity: fuelling growth through hyper-personalisation, predictive analytics, and dynamic pricing, all while staying on the right side of compliance, explains Radi El Haj
UK banking sector’s tax handicap set to widen
The total tax contribution of the UK banking sector is estimated to have risen to £43.3bn for the financial year to the end of March 2025
Rebuilding confidence in retail banking: Why digital inclusion needs real accountability
Dr Gulzar Singh discusses how banks can restore public trust by making responsibility as visible as innovation