All articles by Douglas Blakey
Douglas Blakey
SMEs are the backbone of Mexico’s economy, but it’s time their banking caught up
Despite making up 95% of all businesses in the country, Mexico’s five million SMEs are woefully underserved by their banking system, writes Carlos Marmolejo
The evolution of cognitive banking
Udi Ziv explains how cognitive banking leverages advanced data analytics and predictive modelling to analyse customers’ financial behaviour, understand their current needs, predict their future needs and deliver contextual offers and guidance
Dimensions: Europe Retail Banking IT Pressures & Priorities 2025 – New Celent report alert
Delivering greater resilience and product development in a challenging market. Celent has released its latest Retail Banking Dimensions report for Europe
Improving risk management for banking communications
Damien Fortune highlights common pitfalls in communication workflows and explains how financial institution can prioritise protection for high-risk conversations without slowing down service
August undercurrents: Europe’s tech between seed heat and consolidation
Oleg Khusaenov unpacks what really shaped Europe’s tech market in August — a month without big headlines, but full of signals investors shouldn’t ignore
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How Europe’s quantum strategy could reshape banking
With EU plans to bridge the finance gap for quantum computing, David Sewell discusses where this technology could take us and what it might mean for banks
As tariffs squeeze margins, private credit funds find their opening in trade finance
With tariff hikes driving up costs and banks tightening their grip on cross-border lending, companies demand faster, more flexible alternatives. Dominic Capolongo discusses how private capital in trade finance is stepping up
Real-time resilience: Protecting customers even when systems fail
How to keep choices open, status honest and people available when rails wobble. Dr Gulzar Singh examines how banks can sustain customer confidence when critical systems falter
Make a date with your data: Tackling the complexity of ecommerce fraud
Merchants can no longer view fraud as a cost of doing business – it’s a consequence of ignoring your data, explains Martin Sweeney
Banks do not need Big Tech’s permission to innovate
Simon Thompson explains why financial institutions now have a viable route to host and fine-tune powerful models in-house, rather than relying entirely on hyperscaler APIs