All articles by Douglas Blakey

Douglas Blakey

Give To Gain: International Women’s Day 2026 financial sector leader comments

The theme of IWD 2026, Give to Gain, is designed to encourage a mindset of generosity and collaboration

Quantum Computing – a game-changer for insurance?

Quantum computing holds promise for complex financial modelling, but current technology is limited by noise and qubit count, with practical applications still years away, despite theoretical speed-ups, explains Mark Brown

How lenders are transforming loan servicing for the AI/ML, GenAI, and Agentic Era – new Celent report alert

The report is timely as lenders consider the purchase of new, next generation loan servicing systems at the same time as the business imperative to add AI to platforms is intense

Why SVB still matters – and what banks must do now to avoid the next crisis

Stas Melnikov, Head of Quantitative Research and Risk Data Solutions at SAS discusses the key lessons that must not be forgotten arising from the SVB collapse with RBI editor Douglas Blakey

When institutions lose judgement

Dr Gulzar Singh examines how modern institutions increasingly separate authority from responsibility, allowing decisions to be processed correctly while judgement becomes diffuse and difficult to locate

Beyond banking: How CX Is fintech’s real growth engine

Nick Merritt discusses the contrasting challenges facing fintechs in the US and Europe and why optimising the customer experience is key to winning market share from the incumbents

Beyond the stablecoin debate: why banks must prepare for execution

Vijay Oddiraju discusses what it will take to move stablecoins from pilots into live banking environments and explains that stablecoins only succeed when supported as another rail within existing payment architectures

Deferred Payment Credit comes within the FCA’s perimeter

Ben Player sets out compliance issues that may arise from regulation of BNPL providers, how added regulatory scrutiny will affect the sector and how the UK’s approach to BNPL regulation compares to other jurisdictions

How UK banking can boost productivity and achieve operational excellence using Agentic AI

AI is no longer seen as an add-on. It is expected as a standard in enterprise IT infrastructure, explains Dr Andreea Plesea

Law’s AI revolution should inspire the Government’s growth mission

Ross McNairn explains how the UK Government can learn from the AI-driven transformation happening in legal services to tackle bureaucracy and unlock growth