All articles by Douglas Blakey
Douglas Blakey
Building smarter deals in a fragmented world
Balagopal Ravibalan outlines how a ‘deal operating layer’ can help banks cut time-to-market, reduce revenue leakage and improve oversight and explains what the next step in intelligent automation looks like
Q3 UK current account switching up by 7% y-o-y
Account switching rises in the latest quarter but YTD switching is down by 20%. In the latest brand-by-brand numbers, Nationwide records the highest net switching gains, ahead of Co-op, Monzo and HSBC
UniCredit to pull client funds from Amundi by mid-2027
While not denying the Bloomberg report, UniCredit told PBI that it is not commenting at this stage
Focussing on infrastructure will define fintech’s future
As the global fintech market matures, scalable, secure, and interoperable infrastructure is emerging as the true foundation of financial innovation, writes Andrii Shevchuk
Banks turn to AI and real-time payments amid demand for hybrid services
GlobalData’s latest survey reveals how banking behaviour is being redefined by technology, trust and transparency reports Sarah Rizvi
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Financial choice hubs: A possible path for banking and telecommunications convergence
In the final article of a four-part series setting out the achievable benefits of banking and telecommunications convergence, Pablo Cella explains how banks have a unique opportunity to evolve into trusted financial choice hubs
Entries open for the 17th annual RBI Asia Trailblazer Awards 2026
The region’s most prestigious retail banking awards return to celebrate innovation, leadership and customer excellence across Asia’s retail banking landscape
Small business customer satisfaction rates dip at major Canadian banks: JD Power
RBC ranks highest in small business banking customer satisfaction
How regulation and real-time risk are reshaping fraud prevention
Andrew Whittaker explores how banks can move from reactive compliance to proactive intelligence and how agentic AI can support real-time, risk-based decisions, helping financial institutions turn fraud prevention from a regulatory burden into a strategic advantage
Operational resilience in retail banking: Why the next transformation must be invisible
Dr Gulzar Singh discusses how modern operations are redefining customer trust, efficiency, and accountability in the age of automation