All articles by Douglas Blakey

Douglas Blakey

Switching rates inch up but only 2.4% switched in 2014; Santander, Nationwide the big winners

Take a bow Santander and Nationwide: the clear early winners of the UK Payment Council’s seven day current account switching initiative.

Stars in their eyes: RBC City National will target UK growth

Less than a year after taking charge of Royal Bank of Canada (RBC) the bank’s new CEO Dave McKay has agreed the bank’s biggest ever deal, the $5.4bn acquisition of Los Angeles-headquartered City National.

Monitise puts itself on the block

Following sharp drops in its share price, Monitise is considering all options, including a possible sale.

Losses narrow, deposits & loans soar, challenges remain at Metro Bank

From a standing start in 2010, total assets at Metro Bank now exceed £3.6bn; for the year to end December, total assets almost doubled (up 94%) while customer numbers grew by 63% to 447,000 writes Douglas Blakey

SBI takes wraps off digital branch

SBI has thrown itself energetically into the digital age with the launch of a network of digital branches with the aim of appealing to the youth and mass affluent segment. The ambitious project incorporates a sub-brand and outlets in premier locations in key city shopping centres. Douglas Blakey reports

Credit where credit is due: UK banks lead the way with basic accounts promo

It is rather agreeable to end the year on a positive note and flag up one area where the UK banks can deservedly claim to be leading the way: I talk of financial inclusion in general and basic accounts in particular

UK finally set to benefit from remote cheque deposit

And about time too: remote cheque capture reaches the UK. Consumers will be able to deposit cheques instantly using their mobile phone rather than visiting a branch. For the banks, there is the benefit of avoiding the expense of delivering cheques physically to a clearing facility, writes Douglas Blakey

Another record year for RBI’s global retail bank of the year: RBC

It’s another record year for Royal Bank of Canada (RBC) with profit increasing by 8% year-on-year to C$9bn. RBC met or exceeded all of its key financial performance objectives with a return on equity of 19%, while holding higher capital, and increased its dividend 12%. Douglas Blakey writes

Branch of The Future China Style

Another new branch concept, another Branch of the Future. Except this time the project is in China and The Bank of China branch project captured the public imagination to the extent that the launch was covered live on national TV. Douglas Blakey reports

So how long do you queue before becoming fed up?

Five minutes, 10 minute, how long is reasonable to stand in line, asks Douglas Blakey?