All articles by Verdict Staff
Verdict Staff
Should’a put a ring-fence on it
Brussels, namely European commissioner in charge of regulatory reform of the region’s banks, Michel Barnier, has continued his policy of banking reform by confusion in choosing to ignore the foremost point of the report commissioned by the EU last year.
Four steps to a customer centric enterprise
What should the financial services sector be aiming to achieve? There are four key steps that can assist in truly putting the customer at the heart of everything a financial services organisation does and aims to fix the ‘broken’ enterprise operating model, writes Sean Tomlinson
FATCA is a must, not an option
Among numerous regulations being introduced both nationally and globally within the financial services sector, the US initiated Foreign Account Compliance Act (FATCA) has potentially the widest and longest term ramifications for the banking industry, argues Davide Ferrara, partner, CSC. He says that banks should beware of treating FATCA as a ‘one-off’ CA is a must, not an option
Banks have to do more to meet customers financial profile needs
The need for consumers to better manage and protect their financial profile has become increasingly important over recent years, with pressure to act coming from two sides.
Ineffective security awareness training leaving UK businesses dangerously exposed
Ryan Rubin, a director at global consulting firm Protiviti, argues that ineffective security awareness training is leaving UK businesses dangerously exposed to the significant consequences of an information security breach.
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ICBC opens first branch in Poland
The Industrial and Commercial Bank of China (ICBC) has opened its first branch in Poland, which also marks the launch of the lender’s first branch in Central and Eastern Europe (CEE).
How to improve customer service ratings through writing can regulatory teams help?
Nick Parker, creative director, The Writer, elaborates on three things that legal and regulatory teams can do to help customer service teams improve their communication skills
Payments – whats all the fuss about?
There are many influencing factors in play shaping how merchants and acquirers approach their payment strategies, both from an infrastructure and processing perspective. Bernhard Lachenmeier, head of products and marketing, SIX Payment Services, takes a look at market trends and gauges what lies ahead
Industry challenges as payments go mobile
John Petersen, head of business development of ValidSoft discusses the challenges of industry collaboration as payments go mobile
Service oriented architecture a playlist experience for the financial services
I have written at length in the past about the growing importance of flexibility and efficiency in banking IT systems. As competition from emerging markets grows with the rising powers of Asian banks, combined with the increasing pressure from regulators, now, more than ever, European and North American banks need to be top of their game.