The problem rarely announces itself as a technology failure.
It usually surfaces during a routine regulatory return, an internal review, or a late-stage audit question. The numbers reconcile. The totals line up. The dashboards look stable. Yet when someone asks a basic question – where did this figure originate, and how did it get here? – the answer is slow, fragmented, or incomplete.

Not because the data is missing.

But because the journey it took can no longer be explained with confidence.

This is how data lineage failures show up in banks. Not as outages or incidents, but as moments where explanation collapses long after systems have been declared healthy.

The comforting belief that lineage is a tooling problem

Most banks treat data lineage as a technical capability.

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If lineage is weak, the response is predictable. New tooling is introduced. Metadata is catalogued. Diagrams are produced. Mapping exercises begin. Architecture teams are asked to “improve visibility”.

These steps are not wrong. But they rarely address the real reason lineage breaks.

Lineage does not usually fail because systems are incapable of tracking data.

It fails because operating models allow data to be altered, corrected, and reshaped outside controlled flows, often in the name of speed or practicality.

Technology records what it is asked to do.

It does not challenge why it is being done.

Where lineage actually breaks in production

In real banking environments, data does not move cleanly from source to report.

It pauses.

It is adjusted.

It is reconciled.

It is overridden to meet a deadline or resolve an exception.

Each intervention may be reasonable in isolation.

Together, they quietly sever the chain of origin.

A reconciliation process confirms that two numbers now agree, but does not preserve how the difference arose. A manual adjustment corrects an error, but overwrites the trail of the original transaction. A downstream extract reshapes data for performance or reporting, but strips away transformation logic that lives elsewhere.

None of this feels like failure at the time.

It feels like operations doing what they must to keep the institution moving.

The data still exists.

The explanation does not.

Why lineage failures stay hidden for so long

One of the reasons lineage failures persist is that they are non-disruptive.

Reports continue to be produced.

Regulatory submissions are filed.

Controls appear to function.

For long periods, there is no visible consequence.

Lineage only becomes visible when explanation is required rather than output. When a regulator asks not just what the number is, but how it was formed. When an auditor probes beyond balances into transformations. When a board-level question demands confidence, not approximation.

At that point, the institution is no longer asking technology to process data.

It is asking it to justify decisions and outcomes.

This is where lineage becomes the constraint.

Four places lineage fails before technology does

Across banks, the same failure modes appear repeatedly, regardless of platform or architecture.

1. Adjustments that overwrite history

End-of-day fixes resolve mismatches but often replace the original transaction context. The correction is visible; the cause is lost.

2. Reconciliations that confirm totals, not origins

Balances align across systems, but the path from initiation to final value cannot be reconstructed with confidence.

3. Reporting layers built outside controlled flows

Data is reshaped for presentation or regulatory format, but transformation logic lives in spreadsheets, scripts, or undocumented processes.

4. “Golden sources” without provenance

A single version of the truth exists, but no one can clearly explain how that truth was assembled, step by step.

These are not system failures.

They are lineage failures normalised as operational workarounds.

Why modern data platforms do not solve this on their own

Modern platforms promise lineage by design.

They log pipelines.

They track transformations.

They surface dependencies.

These capabilities are valuable. But they only work when the surrounding operating model respects them.

If teams are allowed to:

  • bypass pipelines to resolve exceptions
  • correct data outside controlled processes
  • prioritise delivery deadlines over traceability
  • separate ownership of data from accountability for outcomes

Then lineage will still break, regardless of tooling sophistication.

Technology can record processes.

It cannot enforce institutional discipline.

The uncomfortable reality banks rarely confront

Banks do not lose control because data volumes are too large or systems too complex.

They lose control because evidence is created outside governed flows and later pulled back into formal reporting as if nothing changed.

By the time questions are asked, the trail has already been cut.

No outage is required.

No incident needs to be logged.

The institution simply reaches a point where it can no longer explain itself with certainty.

Why this becomes visible under regulation first

Lineage failures surface earliest in regulated environments for a simple reason.

Regulation does not only care about correctness.

It cares about explainability.

A number that is correct but cannot be justified is not sufficient. A process that works but cannot be traced is not trusted. A control that exists but cannot be evidenced is questioned.

This is why lineage issues often appear during regulatory returns, stress testing, or model reviews rather than during day-to-day operations.

The technology has not failed.

The institution’s ability to evidence its decisions has.

Lineage as an institutional problem, not an IT one

Lineage persists as a problem because it sits between domains.

Between technology teams that build pipelines and operations teams that manage exceptions. Between delivery models optimised for speed and control functions optimised for assurance. Between accountability for outputs and ownership of processes.

No single team “owns” lineage in practice.

As a result, it is tolerated as long as outcomes look acceptable.

Until explanation is required.

The cost of unexplainable systems

When lineage collapses, the immediate impact is rarely financial

The deeper cost is confidence.

Confidence of regulators in submissions.

Confidence of boards in reporting.

Confidence of institutions in their own decision-making.

Once that confidence erodes, remediation becomes slow, expensive, and disruptive. Not because systems must be rebuilt, but because operating discipline must be reintroduced after years of informal workarounds.

A quiet but decisive constraint

Technology in banks rarely fails loudly.

It fails by becoming unexplainable.

Systems continue to run. Reports continue to be generated. Decisions continue to be made. But the institution loses its ability to stand behind those decisions with certainty.

That is not a data quality issue.

It is not a tooling issue.

It is not even a technology issue in the narrow sense.

It is an architectural and institutional one.

And it almost always appears before anyone is willing to call it failure.

Dr. Gulzar Singh, Chartered Fellow – Banking and Technology