Santander has launched a new service that allows clients to receive mortgage advice through a video link.
The service, available in the bank’s 63 branches in the UK, was trialled last year.
Go deeper with GlobalData
Santander managing director of mortgages Miguel Sard said: “For most people, a mortgage is one of the biggest financial commitments they will make in their lifetime.
“We know that customers value speaking to a mortgage adviser who will explain what options are available to them and recommend a product to meet their individual needs.”
Currently, customers need to visit a branch to avail the new service. However, plans are on to extend the service and allow customers to connect with mortgage advisors via video link from their own PC by the end of 2017.
The launch of the new service comes in the wake of the bank’s announcement in its results that net mortgage lending dropped by £400m during the first three months of 2017.
How well do you really know your competitors?
Access the most comprehensive Company Profiles on the market, powered by GlobalData. Save hours of research. Gain competitive edge.
Thank you!
Your download email will arrive shortly
Not ready to buy yet? Download a free sample
We are confident about the unique quality of our Company Profiles. However, we want you to make the most beneficial decision for your business, so we offer a free sample that you can download by submitting the below form
By GlobalData
