NCR Corporation has launched new turn-key managed services to simplify operations of the American community financial institutions (CFIs).
The company claims that its new offering will take the guesswork out of monitoring, maintaining, securing and managing ATMs and drive outcomes and insights for CFIs while lowering costs.
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The newly launched managed services will enable CFIs to deliver superior availability and minimise failed customer interaction (FCI), ensure enhanced regulatory compliance while reducing security risk profile and slash the cost of cash by monitoring and managing cash at ATMs.
NCR vice president of financial sales for North America Chris King said: “The challenge that CFIs face is how to deliver world-class customer service at the lowest possible cost. Driving profitability requires banks to consistently manage every element of the self-service channel. NCR’s new managed offers help CFIs stretch their available resources to provide the best possible experience with their ATM network.”
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