Retail Banking: London 2017 brings together high-street banks, retailers, new market entrants, financial professionals and industry disruptors in an active discussion of the key issues facing the industry. The informative and inspiring keynote sessions and informal conversations provide setting for you to join other high-profile event guests in engaging discussions. Key industry thinkers and doers will meet to debate the importance of a new kind of strategies, business practices and partnerships in the industry to meet the challenges of implementing innovative technological solutions.
This conference asks important questions about the future of Retail Banking in the face of a dramatically changing landscape regulatory updates, new market players, consumer behavior and the digitisation of banking. Speakers, participants and partners examine the key industry trends and discuss and find practical solutions to the most pressing industry questions:
- The Internet of things – How will this impact Retail Banking?
- Artificial Intelligence – Friendly or Frightening
- Fintech Focus
- Digital Innovation the next frontier
- Will the digitisation of banking see the end of the branch
- Cybercrime, Identity Theft and the DarkWeb
- Big data banking – the latest frontier?
- Identifying key industry disruptors
Retail Banking: London 2017 is an opportunity to share ideas, discover trends and network with peers across the industry.
Attend Retail Banking: London 2017 to:
- Get access to exclusive research on the retail banking industry
- Discover new case studies from across Europe and beyond
- Benchmark your strategy against your competitors
- Meet and Build relationships with senior influencers across the industry
To register now, or for more information, send an email with the option you’ve chosen to:
Carlo Mancini – firstname.lastname@example.org or Tel: +44 (0) 20 3096 2582
|Full Day Conference – Standard Rate|
|Banks & Industry Associations
Financial Service Providers, Technology Companies and Fintechs
Substitutions may be made in writing at any time and will incur no penalty fee. Cancellations without a substitute delegate received a month prior to the event will be subject to a 20% cancellation charge. Delegates canceling after this date without a substitute delegate will be required to pay the full fee and no refund will be made. Cancellations must be received in writing or via email and will not be accepted over the phone.
Douglas Blakey, Group Editor Consumer Finance Titles, Verdict
Douglas Blakey is Group Editor, Consumer Finance at Verdict, chief of judges for the annual Retail Banker International Awards and lead market advisor for Verdict’s retail banking research division. This produces and maintains more than 50 market leading research reports and has undertaken bespoke consultancy projects for banks, vendors and their advisors.
Derek Corcoran, Chief Experience Officer, Avoka
With a degree in Applied Mathematics, Derek has worked in Enterprise IT and Business Process Outsourcing for over 20 years helping financial services and public sector organizations globally benefit from their technology investments. As Avoka’s Chief Experience Officer, he helps steer Avoka’s product direction and advises clients on customer experience best practices. A contributor in 2016 to The Fintech Book and frequent presenter Derek is continually frustrated by how difficult organisations make it to do business with them. And as a partner in the Avoka business he’s working to change this status quo.
Terry Cordeiro, Head of Product Management Transformation, Lloyds Banking Group
Terry is currently Head of Product Management for Group Digital Transformation across Lloyds Banking Group and also leads the development of the Group’s Cognitive Platform. He is passionate about Digital, Product Management, Innovation and Design with over 20 years Product Management experience in designing and building products and mobilising product teams in telecoms, government and banking sectors.Voted one of the 50 most innovative and powerful people in European Digital Financial Services by his peers of the Digital Banking Club in 2015 and 2016, he is also co-author of the FinTech Book, the world’s first crowd sourced book on the subject.
Chris Dunne, Market Development Director
Chris Dunne is responsible for thought leadership and developing new markets for the company. He is also responsible for managing the executive relationships with the payments industry, Bank of England and Government.Chris is also a member of the Payment Systems Regulator Panel.
He joined the company in 2004 and has played a key role in the successful implementation of the Bacs technology renewal programme, the delivery of Faster Payments and the new Current Account Switching Service. He has held several senior roles as Customer Services Director, Strategy Director and Payment Services Director before taking on his current role.
Andrew Fay, CEO & Co-Founder at Munnypot
Andrew has developed a broad-based experience in creating innovative and market leading Wealth Management propositions spanning a career of over 26 years in financial services. His latest venture Munnypot, which recently launched in 2017, is a low-cost online investment advice service which uses a chat style approach advising its customers on how to save and invest to achieve their goals.Before Munnypot, Andrew was Head of Wealth Management at Close Brothers Asset Management during which he played a key role to deliver the financial targets during a period of transformational change.
Jon Hall, Managing Director, Masthaven Bank
Jon Hall is the Managing Director at Masthaven Bank, a challenger bank in the digital savings and specialist lending markets. Jon led the authorisation of Masthaven Bank which became the first new UK retail bank authorised in 2016, with a launch planned for later this year. Jon joined Masthaven in January 2015 from Saffron Building Society where he had been CFO since August 2004 and subsequently CEO from October 2011. During that period Saffron became the 13th largest Building Society in the UK. Whilst Jon was CEO, Saffron won Moneyfacts Best Service from a Mortgage Provider and was nominated in both 2014 and 2015 for Best Specialist Lender in the Mortgage Strategy Awards. Whilst Saffron has a strong branch network it also became known for digital innovation through goal saving service and being voted as the 2nd most digitally mature Building Society. Prior to Saffron Building Society, Jon was part of the senior management teams with CT Capital, Aviva plc and PWC both in the UK and Bermuda.
Paul Horlock, Head of Payments, Nationwide
Paul joined Nationwide in April 2010 with accountability for the delivery of a full range of end to end payments service requirements for the Society and its 14 million members. Members interaction with the Society is undergoing a dramatic transformation and Paul has driven changes such as Paym, ApplePay and AndroidPay to deliver market leading services in the evolving digital marketplace. Paul represents Nationwide on the boards of Vocalink and Payments UK. He initially chaired the set up the Implementation Entity to deliver the requirements for the CMA remedies on APIs and is a member of the Payments Strategy Forum.
Winston Kassim, Special Projects Consultant and Vice President, Office of the CEO, RBC
After more than 35 years with RBC – the last 10 years with executive responsibility for Strategy and Strategic Performance Management in Personal & Commercial Banking – Winston Kassim retired at the end of 2015 to become a consultant.Soon after retiring, Winston was asked to consult with RBC on special projects for the Office of the CEO. In this role, he provides senior executives at RBC with insights and analysis into key challenges, trends and developments in the financial services industry, advises the bank on industry best practices and leading-edge performance strategies and metrics, and provides counsel on new business opportunities in emerging markets.
Marion King, director of Payments, Royal Bank of Scotland
Marion has extensive experience across the financial services industry. She joined RBS in January 2015 from MasterCard where she was the President of the UK & Ireland markets, where she ran the end-to-end business. In this role, she was responsible for growing the business and creating a world beyond cash through an innovative approach to everyday Payments, including emerging technologies such as contactless and mobile. Marion worked closely with both the European Council and the European Payments Council throughout her time at MasterCard.Prior to joining MasterCard, Marion was the CEO of VocaLink, She held this role from 2002 and her leadership transformed VocaLink from a domestic back-office Payments supplier (BACS), to a commercial international transactions specialist offering multiple services. Marion built and delivered Faster Payments, merged the business with LINK ATM and ran the end-to-end business across the three schemes (BACS, Faster Payments and LINK).
Ricky Knox, Founder, Tandem
Ricky is a serial entrepreneur and has built multiple successful businesses He has built five technology disruptors in fintech and telecoms, and founded Tandem in 2013. Ricky co-founded GSM systems (a global mobile telephony network services provider), Small World Financial (a global money transfer business with over £4bn of transfers) as well as Azimo, the leading pan-European European digital remittance player.Ricky is also Managing Partner at Hexagon Partners, a specialist private equity firm which invests in financial technology.
Simon Newstead, Head of Strategic Business Development, VocaLink
Simon is Head of Strategic Business Development for VocaLink. Previously with Royal Bank of Scotland where Simon was a member of the Executive Committee of the RBS Payments business, Simon is a senior payments practitioner with particular expertise in engaging with the fast changing regulatory and industry environment. Former external positions include: member of the Payment Systems Regulator’s Advisory Panel, Chair of Payments UK’s PSD2 Working Group, Board member of the Euro Banking Association and member of the European Banking Federation’s Payments Regulatory Expert Group.
Randy Ross, Executive Vice President, Kiran Analytics
Randy Ross leads global client management and business development for Kiran Analytics. His career has focused on delivering breakthrough results to financial services companies spanning the areas of payments, marketing services, operations, customer management, change management, workforce management, and technology. Leading the teams that deliver Kiran’s predictive analytics driven branch transformation solutions, his central focus includes talent acquisition, workforce management, customer experience, and resource optimization.
Prior to beginning his civilian career, Ross served as an officer in the U.S. Marine Corps, rising to the rank of Captain. He graduated from the University of Illinois with concentrations in Mathematics and History.
Abe Smith, CEO, Dealflo
Abe Smith is an experienced CEO with a successful 19 year leadership record in the FS and FinTech sectors. As the founder and CEO of Dealflo, he has built the company from nothing to processing over $10bn transactions pa within a few years.
Prior to Dealflo, Abe built and sold a series of Fintech ventures including Proficient Europe (data analytics-driven customer engagement), Geneva Partners (technology brokerage) and Atomic (financial management tools), helping create over $1bn of shareholder value in the process.
John Smith, Managing Director Europe, Middle East and Africa (EMEA), International Group
Smith joined Fiserv from IGATE where he was Vice President, Banking and Financial Services EMEA, charged with determining regional strategy and bringing focus to sales and execution. In his four years in the role, he grew revenue tenfold, moved the business from cyclical project revenues to longer term total contract value (TCV) revenues and led the organization’s largest transaction a $200M TCV integrated technology and operations outsourcing transaction.He also secured several new logo deals through targeted campaigns across a number of financial institutions.
Paul Titterton, Managing Director Distribution, Barclays Premier Banking
Paul Titterton is MD of Distribution for Barclays Premier Banking, accountable for engaging and building relationships with c1m mass affluent customers.In this role Paul oversees strategy and transformation running the operation across all customer channels, leading a team of over 1000 colleagues. Paul believes the strongest customer relationships come from successfully harnessing the unique capabilities of both human and digital channels, and is transforming the Premier model to enable this.Prior to joining Premier, Paul was Chief Commercial Office for Barclays European Franchise, leading a team of over 5000 colleagues to deliver a material business turnaround.
Gain worldwide exposure and meet your marketing objectives by sponsoring Retail Banking: London 2017
Timetric provide the perfect platform to target industry leaders and influencers and showcase your products and services in an exclusive forum. Our events allow you to ensure maximum return on investment and the opportunity to assert yourself as a leader within your industry.
We offer a wide range of sponsorship packages from the exclusive platinum package, to exhibitor, networking function, reports and awards sponsorship options. For more information, please contact our sponsorship team. SPONSORSHIP ENQUIRIES Ray Giddings T: +44 (0) 20 3096 2585 >E: email@example.com
In association with
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NCR Corporation (NYSE: NCR) is a leader in omni-channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier. NCR is headquartered in Duluth, Ga., with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries. All other trademarks or registered trademarks are property of their respective owners. NCR encourages investors to visit its website, which is updated regularly with financial and other important information about NCR. Web sites: www.ncr.com Twitter: @NCRCorporation Facebook: www.facebook.com/ncrcorp LinkedIn: www.linkedin.com/company/ncr-corporation YouTube: www.youtube.com/user/ncrcorporation
Exclusive Awards Sponsor
ELIGIBLE INSTITUTIONS FOR THE RETAIL BANKING CONFERENCE & AWARDS: LONDON 2017 INCLUDE:
Entering the Awards – Categories & Eligibility
The Retail Banking Awards 2017 will recognise winners in different categories that cover the retail banking sector.
Nominations are now open deadline for entries is 5pm GMT on Friday 3rd March.
Send your completed nominations to RBI17awards@timetric.com
Nominees should follow these simple guidelines to ensure their submission has the best chance of winning.
- Submissions can be made either on behalf of your own company or in recognition of a colleague or partner firm.
- Maximum of 1,000 words in Word format, no appendices.
- Entry must address the award category explicitly, not generic links to web sites, corporate marketing etc.
- Submissions should highlight the key differentiator and competitive nature of the project or implementation
- It is made explicit the Entrant, Judges and the publication will treat any and all information in strict confidence and any quotes or information to go into the public domain will be pre-cleared by the Entrant.
- Submissions made after the publicised cut-off date will be ignored irrespective of their relative merits.
- The Editor and Judges reserve the right to make no award for any specific category
- The Editor and Judges reserve the right to move a submission to a more appropriate category at their discretion
- In submitting for more than one category the submissions must be unique (see 3)
- The Editor and Judges’ decision is final The full list of awards categories and criteria for this year’s awards can be found below
Please note: Whilst we recommend you to try to submit against as many of the criteria as possible, we appreciate that for some companies this may not be possible. The more you can respond against the stronger your application will be, but we would like to highlight that submitting against all criteria is not mandatory. Should you wish to discuss any element of the criteria or your submission in more detail, please contact Douglas Blakey (editor, Retail Banker International) on firstname.lastname@example.org
The Award Categories for 2017 and the eligibility for each are as follows:
The winners of the 2016 Retail Banking awards are listed below:
The winners of the 2016 Retail Banking awards are listed below:
T. + 44 (0) 20 3096 2575
SPEAKING ENQUIRIESHind Shubber
+44 (0) 20 3096 2575
DELEGATE ENQUIRIESCarlo Mancini
+44 (0) 20 3096 2582
SPONSORSHIP ENQUIRIESRay Giddings
+44 (0) 203 096 2585
GENERAL & AWARD ENQUIRIESVictoria Pennell
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