Amazon Web Services Office in Houston, Texas. Credit: Tony Webster.

BMO Financial Group has plans to migrate strategic workloads to Amazon Web Services (AWS) to optimise its in-house business processes.

The financial institution will transfer its retail and commercial banking, investment banking and wealth management operations to AWS.

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In addition, it will migrate online and mobile banking applications to the cloud service.

Leveraging AWS, BMO will modernise its banking platforms and develop digital financial services applications in line with its digital transformation.

The company will use AWS’s capabilities, including machine learning, to develop and scale digital platforms and services for its customers.

Furthermore, the company plans to launch a cloud skills training programme for its employees.

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BMO Financial Group chief technology and operations officer Steve Tennyson said: “AWS gives us the reliable global infrastructure we need to rapidly scale our business, as well as the comprehensive set of cloud capabilities to move faster and expand the use of analytics, machine learning, and high-performance computing across our entire operation.”

BMO will use AWS’s cloud contact centre, dubbed Amazon Connect, to offer a customer-centric experience for its call centre. Amazon Connect will also be used to enable remote working for employees.

Amazon Web Services senior vice-president of Sales & Marketing Matt Garman said: “By selecting AWS as its preferred cloud provider, BMO can rely on AWS’s scale, performance, and unparalleled portfolio of capabilities to drive innovation across its entire business to continue to differentiate its offerings and remain a leader in financial services.”

In May 2019, BMO launched the Technology & Innovation Banking Group to advise firms and offer them financial assistance.