Western Union has filed a patent for a system that facilitates adaptive multi-system operations. The system includes interfaces for receiving and transmitting electronic communications, a resource monitor for identifying signals corresponding to processes, resource capacities, and states of resource-controlling systems, and processors for determining operating conditions and metrics. The system can allocate resources and perform processes based on a defined protocol. GlobalData’s report on Western Union gives a 360-degree view of the company including its patenting strategy. Buy the report here.
According to GlobalData’s company profile on Western Union, company grant share as of June 2023 was 1%. Grant share is based on the ratio of number of grants to total number of patents.
Adaptive multi-system operations system with resource allocation and monitoring
A recently filed patent (Publication Number: US20230179536A1) describes a system and method for facilitating adaptive multi-system operations. The system includes interfaces that receive electronic communications from resource-controlling systems and transmit communications to endpoint devices and/or agent devices. A resource monitor analyzes the communications received from the resource-controlling systems and monitoring devices to identify signals related to processes, resource capacities, and states of the resource-controlling systems. The system also includes processors that perform various operations based on the monitoring.
The system identifies a defined event corresponding to a device interaction or data change caused by a remote system, endpoint device, or agent device. It then identifies a protocol with parameter constraints mapped to the defined event. Based on the monitoring, the system determines the operating conditions and metrics of the resource-controlling systems. It identifies a subset of the resource-controlling systems based on these conditions and metrics. Finally, the system causes at least one resource-controlling system from the subset to allocate resources and perform processes according to the protocol.
The method described in the patent involves monitoring electronic communications from resource-controlling systems and/or monitoring devices to identify signals related to processes, resource capacities, and states of the resource-controlling systems. It then detects system interactions corresponding to a defined event and identifies a protocol with parameter constraints mapped to the event. Based on the monitoring, the method determines the operating conditions and metrics of the resource-controlling systems. It identifies a subset of the systems based on these conditions and metrics and causes at least one resource-controlling system from the subset to allocate resources and perform processes according to the protocol.
The patent also mentions the use of non-transitory, machine-readable media with instructions that, when executed by processing devices, perform the operations described above. These media can transmit instructions to resource-controlling systems, generate protocol implementations, learn performance metric patterns, and aggregate data items.
Overall, the patent describes a system and method that enable adaptive multi-system operations by monitoring and analyzing electronic communications, identifying events, and allocating resources accordingly. It provides a framework for efficient resource allocation and process performance in complex systems.
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